Privacy Policy

Summit Chalets Ltd is committed to protecting your privacy regarding any personal data we may collect while operating our website. We have therefore set out below the guidelines we use for protecting your personal information. Please read this Privacy Policy carefully and check it periodically since it may change from time to time.

By visiting you are accepting and consenting to the practices described in this policy.

Information we collect
When you use this site, contact us by phone, email or other means, put a chalet on hold or make a booking you may give us or we may ask you for various personal information, which may include but is not limited to:

  • Title and full name
  • Home address
  • Telephone number and email address
  • Information relevant to booking a ski holiday

What we do with your information
We collect your information in order to be able to better understand your needs and to provide you with the best service possible. Below are some of the purposes for which your details are used.

  • Internal records
  • Getting in touch with you regarding services that you have requested or which we think you may find interesting
  • From time to time we may send you promotional emails about products similar to those that you have had from us in the past.

How we keep your information safe
The data that we collect from you may be transferred to, and stored at a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA, who work for, or on behalf of, us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on secure servers operated by a third party. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Financial information
When you make a payment via our website the payment is processed via a secure payment portal operated by Sagepay. We do not see or store any of your financial information.


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. You can amend your browsers settings to reject cookies, if you do not wish to accept them. Please be aware that this may affect your browser experience.

This website is connected to Google Analytics, which provides information for a better understanding of how Summit Chalets’ visitors use the website. You can always disconnect Google Analytics to use your data, so that it does not track and collect your information, for any site you visit. All you have to do is install this tool (Google Analytics Opt-out Browser Add-on) in your browser, and you will be able to choose if you want Google Analytics to use your information or not.

We use the following cookies:


Cookie Purpose Expiry time


__cfduid Used by the content network, Cloudflare, to identify trusted web traffic.


1 year
Cookie Consent


Stores the user’s cookie consent state for the current domain 1 year
PHPSESSID Preserves user session state across page requests. Session
utma Used to distinguish users and sessions.  Created when javascript library executes and no existing utma exists.


2 years


Used to determine new sessions/visits.  Created when javascript library executes and no existing utmb exists.


30 mins




Used with utmb to determine whether user was in a new visit/session.  Cookie operates in conjunction with utmb.




utmz Stores traffic source, i.e. user accessed site via link, search engine, or no previous page.  Created when javascript library is executed and updated every time data is sent to Google Analytics.


6 months


Used to distinguish users. 2 years


Used to distinguish users. 24 – 48 hrs


Used to throttle request rate. 1 minute
DYNSRV DYNSRV cookie is added by our load balancer to track which web server to send the visitor to. Its purpose is to improve the performance of the website.

This is an essential cookie to the operation of the site that is always set by the load balancer and does not store any personal information.




_pinterest_cm Used by Pinterest to track the usage of services. 1 Year

Links to external website
This website contains links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
We will not sell, distribute or lease your personal information to third parties.